About – New Dawn Support Services Ltd

What we do

Being the Best at What We Do

We take staff training and development extremely seriously, constantly striving to build on our experience and give young people quality care. We understand how important training is so we heavily invest in all our staff because we are committed to maintaining a competent, skilled and motivated team.

Every month, each member of staff receives one-to-one supervision combined with their own personal development plan which is regularly reviewed. This gives our residents, their families and external carers peace of mind that we are always striving to be the best at what we do.

Philosophy of Care

We value each person as an individual, and as part of a team, deliver the highest level of service user care which respects individuality, privacy, dignity in a safe homely setting.

We strive to enable people to shape their own futures according to their abilities, interests and aptitudes in order to maximise their independence, to accept personal responsibility, and to respect others, whatever their level of ability might be.

Our Team

New Dawn Support Services Ltd only as good as the team that run it which is why we carefully select the very best experts in the field. We choose those who have a genuine passion for childcare, along with plenty of energy and commitment to their work.

We strongly believe in investing in our workforce and our training and management systems are second to none, giving staff every opportunity to develop and grow professionally while employed by Goshenland Care Ltd.

In-House Training Courses

Training is not just about attending an occasional educational course; it is an integral aspect of New Dawn Support Servies Ltd. Our senior staff are a role model for less experienced team members and are on-hand to teach, assist and offer guidance wherever possible. All staff have structured training programmes in place so their objectives are clearly set out from the moment they join the team. Our day courses and workshops provide staff with invaluable knowledge on numerous subjects. These can range from psychological aspects to focussing on preparing the young people for their future, whether they return to their families, enter a different family or choose independent living

External Training Courses

We also offer courses at local colleges/universities which complement our in-house training. We strongly believe that training is essential to keeping senior staff abreast of new developments in childcare and developing in their field.

Refresher Courses

Safety and restraint is an area that we place great importance on so we ensure all staff receive relevant training when they join us along with mandatory refresher courses throughout their employment. Members of staff who have not yet completed the Diploma Level 3 in Health and Social Care will be enrolled upon completion of their induction and foundation, in accordance with local and national legislation.

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